Customer Reviews

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CLACK is the best brand for water softeners.

After researching the various brands of water softeners out there on the market today, I chose Discount Water Softener Co. because their Clack brand water softener had a stellar reputation and the customer feedback was shocking. People who owned a Clack loved it! Many of the reviews were from folks who had their softeners for 10+ years and they were still going strong. Go with Clack!

Tim B.
Cedar Park, TX

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I appreciate how straight-forward they were...

My husband and I decided to do business with Blain and Discount Water because he was straightforward from the start and knew much more about the science of water purification than any of the other people. Unlike the other guys who tried selling us a much bigger system than what we needed (there is only two of us!), Blain said we could go with the 32k and we'd be in great shape.  He didn't use any  with us and their pricing was extremely competitive. We didn't have to try to talk him down, or play hardball. That's why we went with Blain. Thank you.

Lucinda Q.
Pflugerville, TX

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The Installation was done correctly.

The Technician arrived at 8am, right on time. The job took 2.0 hours. It was a very neat installation. After he was done installing my water softener and carbon filtration, he went over operating procedures. He left me a manual because I am an engineer and need to know how the mechanics works. Great service. 

Dang 0.
Round Rock, TX

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Great Warranty Service

My dog got bored one day and decided to chew on the drain line and the line that connects to the salt tank. I called them at 9am and they met my wife at home by 12pm. It blew me away how fast they responded to my problem. It's rare these days to get this kind of customer service. 

Ray B. 
Pflugerville, TX

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Nice people who know their stuff

We lived in our home for six months before we bought a system from Discount Water.  We were referred to this company by our neighbor. The Installer, Niles, was very nice and told me everything I needed to know. One thing I remember him explaining: THIS IS YOUR WHOLE-HOUSE SHUT OFF! The young man who was his helper was so polite and sweet. Great company with great people! THANKS:)

Heather D.
Austin, TX

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Best prices in town!

I don't know how many other water softener companies tried selling me systems for 4, 5, 6 thousand dollars. They all said I had extremely horrible water. I have Austin water!? Discount Water Softener's prices are the best you're going to find. Do your research and you will see what I'm talking about. Don't fall for the other guys' sales tactics!

Patti R.
Austin, TX

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My water does not smell anymore, thank you

I am on well water since I live out in the country. I had that horrible rotten egg smell and my wife was so fed up with it, she began staying at a hotel. Discount Water installed a system to remove this smell, the extremely hard water (105 grains), and I went with a UV Light as an extra barrier. The difference now is night and day. I am a total believer in them and their product. They prove that you don't have to overspend to get quality product and service. 

Ricky H.
Dripping Springs, TX

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Service Area
Williamson, Travis, Hays and Bell County. Texas

Hours of Operation
Monday–Friday: 8 a.m. – 5 p.m.
Saturday: By Appointment Only
Sunday: Closed for Observation

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Discount Water Softener Company is a BBB Accredited Business. Click for the BBB Business Review of this Water Soft & Conditioning Equipment Service & Supplies in Austin TX

Texas Water Quality Association
Texas Commission of Environmental Quality Certified

Made in USA

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